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Service Request Form

Note: To avoid any delay in service response time:

  1. This form must be filled out in its entirety (required fields marked by *), and you must agree to the terms of service.
  2. A clear readable picture of the whole data plate from the unit is required to enter a service.
  • Equipment Information

  • (day unit was officially brought online)
  • (dry, dusty, oily, etc.)
  • (be as descriptive as possible; history of alarms, lights, fans running, etc.)
  • A clear, readable picture of the whole data plate from the unit is required to enter a service.
  • Customer/End User Information

  • Distributor/OEM Information

    (if different from above)

  • Optional Information

  • Rittal provides customers product warranty for climate products against manufacturing defects for 24 months from “date of manufacturing” (DOM). Should a non-warranty (no manufacturing defect) and or warranty issues exist, you the requestor will be financially responsible for customary fees not limited to travel fees, labor, mileage, materials, etc.

    Rittal's Terms & Conditions apply. To review these terms, please access http://www.rittal.us/endcustterms. Freight estimates are available upon request.

  • I have read and agree to Rittal Corporation's warranty terms, acknowledging I may be responsible for non-warranty issues, and I agree to proceed with service.